I map how your business really runs, find the repetitive steps slowing you down, and replace them with simple, low-cost automation you can trust.
Get a free process auditThe same data gets typed into three places, and someone always catches the mistakes too late.
You can't tell what's slowing the business down because the reporting lives in scattered spreadsheets.
You've adopted software, but staff still work around it. The process is the problem, not the people.
No jargon and no surprises. You see progress early and shape the result before it's final.
I ask the deeper questions to learn what's really going wrong and what a good outcome looks like for you.
I write down your current step-by-step process and mark the repetitive, error-prone spots.
I build a simple first version at the biggest bottleneck, then grow it from there.
You test it and give feedback, and I keep adjusting until it works the way you wanted.
Better visibility into system health. Optimized automation scripts so monitoring and analytics teams had more complete, available data.
Saved between patient calls. Built a call script and documentation flow, keeping 60+ daily records at 95% accuracy. My team adopted it.
Free audit case studies coming soon. Each audit I do becomes a before-and-after write-up.
I started in patient care coordination at UnitedHealthcare, where I built a faster workflow and realized speed alone didn't help the people on the other end. At Deloitte I saw how automation and clear reporting could change a whole team's results. Now I bring that to small businesses, in plain language, with their success as my own.
Reliable. Trustworthy. Results-driven.
Hands-on work that shows how I break down a problem and turn it into something people can use.
The problem: First-time cruisers face a confusing shopping experience on the main site.
The problem: Wildlife-related accidents cost the US economy an estimated $8 billion a year, and logistics companies lose time and money to them.
I start small: one bottleneck, a simple fix, and low-cost tools. You only expand once the first result is working.
Yes. I explain everything in plain language, and you review each step before it's final.
That's what the feedback loop is for. You test each version and I keep refining it with you.
A conversation about how your work currently runs, a written summary of your goals, and the top areas where automation could help. If it isn't a fit, I'll say so.
Tell me how it works today. I'll show you where the time is going and what's worth fixing first. No cost, no obligation.
Request a free auditBook a callPrefer to email? anthony@minusthis.com